General Questions
Who is this for?
Our courses and services are for DevOps, SRE, and Cloud professionals who want to work in Germany, whether you're relocating or already in Europe. I cover everything from navigating German job portals and LinkedIn outreach to German-style CVs, interview differences, salary negotiation, and visa and relocation.
Do I need to speak German?
No. Most DevOps and SRE roles in Germany are in English-speaking teams, especially at international companies. German language skills are a bonus but not a requirement for most tech roles.
What visa do I need to work in Germany?
The most common route is the EU Blue Card, which requires a university degree and a job offer with a minimum salary threshold. The course covers the full visa process, including alternatives like the Job Seeker Visa.
How long do I have access to a course?
You get lifetime access to any course you purchase. This includes all future updates and new content added to the course.
Payments & Pricing
What payment methods do you accept?
We accept credit/debit cards, SEPA bank transfers, and Apple Pay/Google Pay via Stripe. All payments are processed securely in EUR (€).
Will I receive an invoice?
Yes. An invoice with VAT details is automatically generated for every purchase and sent to your email. You can also download invoices from your Profile page. VAT is calculated automatically based on your location.
Refunds
What is your refund policy?
14-day money-back guarantee, no questions asked, as required by EU law.
Read our full refund policy →
Read our full refund policy →
How do I request a refund?
Submit a request using the contact form below with the subject line "Refund Request". Include your registered email, course name, and purchase date. We'll process your refund within 5-7 business days.
Account & Access
How do I sign in?
We use Google and Apple Sign-In for secure, password-free authentication. Simply click "Sign In" and choose your preferred method.
I can't access my course after payment. What should I do?
First, try refreshing the page and signing out/in again. If the issue persists, check your email for the purchase confirmation. If you received confirmation but still can't access the course, use the contact form below with your transaction details.
How do I delete my account?
You can delete your account from your Profile page. Click "Delete Account" and confirm. There's a 30-day grace period during which you can cancel the deletion. After 30 days, your account and personal data will be permanently deleted. Learn more about data handling →
Still Have Questions?
Questions about courses, job readiness, or consultations? I respond within 24 hours.